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Fax vs
Dropbox Fax

“I put my signed form and attachments in one fax and checked every page before sending.”

Claire Bennett, Office Manager

Supported files and fax tools

PDFWordExcelPowerPointImagesCover sheetTrackingFax history

Two ways to send
your documents.

An overview of Dropbox Fax and Fax
Dropbox Fax
Fax

Best for

Occasional sending, signing documents or using a paid inbound line.

Best for

Regular outbound faxing with drafts and a final PDF review.

Billing model

One-time free pages for new accounts, pay-per-fax and paid plans.

Billing model

$8/month for 300 pages on Personal.

Free preparation and sending

Five outbound fax pages for a new account, with opportunities to earn more.

Free preparation and sending

Prepare and review a draft before choosing a plan.

Receiving faxes

Inbound fax line on paid plans.

Receiving faxes

Outbound only.

Document preparation

Upload from a device or cloud storage, then add signatures, dates or text.

Document preparation

Combine up to 10 files, reorder them and review one PDF.

One-time sending

After free pages, $0.99 for up to 10 pages, then $0.20 per additional page.

One-time sending

Sending is billed through a monthly plan.

Delivery records

Confirmation email and a status in the Faxes tab.

Delivery records

Account history shows the status reported by the delivery provider.

Choose the right fax workflow

Dropbox Fax is worth checking for a one-off fax, a document you need to sign online or a paid inbound line. Fax is built for repeat outbound work where you want to save drafts, arrange several files and check the final PDF before sending.

For a single application, start with the total page count and check whether you still have free pages. If you send the same kind of packet throughout the month, compare what a full month costs and how each service lets you pick up an unfinished fax.

Sending a one-time fax

If you only need to fax a form once, Dropbox Fax gives new accounts five outbound pages, with options to earn more. After that allowance, a one-time fax costs $0.99 for up to 10 pages and $0.20 for each additional page. A 12-page fax, for example, costs $1.39.

Fax uses monthly plans, starting at $8/month. A recurring allowance makes more sense to compare if you send often and want to prepare each fax in the same workspace.

Signing a form or reviewing a whole packet

Dropbox Fax lets you add a signature, date, text or a checkbox after you upload a document. That fits forms that need a few fields completed just before they’re sent.

If your documents are already signed, Fax lets you put the signed form, supporting scans and optional cover page in order and review the final PDF together. You can save the draft while you wait for a missing document. Sending requires an enabled delivery connection.

Receiving faxes and checking delivery

Dropbox Fax offers an inbound line on paid plans. Its help center also describes how to check a sent fax using the account log or the confirmation email.

Fax handles outbound work. After sending through an enabled delivery connection, you can return to your account to see the provider’s status for the fax.

A few more questions.
A little more clarity.