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Frequent fax use among German companies

Share of companies that reported using fax often or very often for business communications.

18%

Used fax often or very often in 2025

ChartData

Key findings

  1. Frequent fax use declined 15 percentage points between 2023 and 2025.
  2. The largest decline in this three-year series was between 2024 and 2025, from 30% to 18%.
  3. Occasional use falls outside the frequency categories shown.

Methodology

The 2025 Bitkom presentation publishes the three survey waves in a single comparison. The percentages combine “often” and “very often” for internal or external communications. The survey excludes businesses with fewer than 20 employees.

Coverage

2023–2025. Companies in Germany with at least 20 employees. The 2025 survey included 602 companies.

Data source

Bitkom Research

Digital Office 2025 · slide 3 · Communications channels · Fax

Chart by Fax · Reviewed

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