Platform Engineer
Make the web app and document workers easier to deploy, observe and recover when something breaks.
The opportunity
Fax depends on a web app, a database, private storage and background workers. The infrastructure should help a small team find problems quickly and recover safely.
You’ll build practical tooling for releases, worker health and incidents, with enough documentation for someone else to take over.
What you’ll work on
- Improve repeatable development, staging and release workflows.
- Instrument queue latency, worker health and document preparation errors.
- Set up alerting and recovery procedures for stalled work and dependency outages.
- Review secrets, access boundaries and operational cost as services grow.
What you’ll bring
- Experience operating production web services or queue-based workers.
- Comfort with containers, CI, logs, metrics and secrets management.
- Ability to build tools other engineers can use and maintain without help.
Useful, but not required
- Experience with managed Postgres, object storage or serverless hosting.
- Experience running recovery drills or improving a noisy on-call setup.
Your first months
- Document the deployment and recovery paths and set baseline signals for worker health.
- Improve one release or incident workflow and demonstrate how to roll it back.
How we work
Apply for this role
Tell us about an operational problem you made less likely or easier to recover from. Include the signal that showed the change helped.